Shipping policy

Shipping Policy

Last updated: March 2026

Thank you for your order from The Unbroken Mind.

This Shipping Policy explains how digital and physical orders are delivered.

Digital products are delivered instantly after purchase.

Once payment is completed, you will receive:

If you do not receive your digital product, please check your spam or junk folder first.

If you are still unable to access your files, contact us and we will resend your download link.

Printed editions of The Unbroken Mind are produced and shipped through our print partner Lulu Press.

Because each book is printed to order, production times may vary.

Orders typically take 3–5 business days to be printed before shipping.

Estimated delivery times depend on your location:

Shipping times are estimates and may vary due to customs processing, postal delays, or peak periods.

If tracking is available for your order, you will receive a tracking link by email once the order has shipped.

Please allow up to 48 hours for tracking updates to appear.

Please ensure that your shipping address is correct at checkout.

We are not responsible for delays or lost shipments caused by incorrect or incomplete addresses provided by customers.

If your printed book arrives damaged or defective, please contact us within 7 days of delivery with:

Once reviewed, we will arrange a replacement or refund where appropriate.

International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.

These charges are the responsibility of the customer.

For any shipping enquiries, please contact:

Support Email: the_unbroken_mind@outlook.com

We aim to respond within 48 hours.